PRIVACY POLICY
A Legal Disclaimer
General
Lewis Catherine House is a private residential property offered as a short‑term rental in Afton, VA. Use of our website and services is at your own risk.
Reservation & Content Accuracy
We aim to keep website information current and accurate, including rates, availability, property details, and amenities. However, errors may occur. We reserve the right to correct information and cancel reservations as necessary.
Booking & Cancellation
All bookings are subject to availability and confirmation. Our cancellation policy varies by season and reservation type—guests must review details at time of booking.
Liability
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We are not liable for guest injury, property damage, or loss during your stay caused by third parties.
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Guests are responsible for complying with all local laws, including noise ordinances and occupancy limits in Nelson County, VA.
Property Rules & Safety
Guests must follow posted house rules, respect neighbors, and treat the property with care. Failure to comply may result in termination of the stay without refund.
Governing Law
These policies are governed by the laws of the Commonwealth of Virginia and any disputes will be resolved in Virginia courts.
External Links
We may link to external websites (local vendors, tourism sites), but we are not responsible for their content or operations.
Privacy Policy
Lewis Catherine House (“we,” “us,” “our”) respects your privacy. This policy describes how we collect, use, share, and protect personal information when you visit [our website] or book your stay.
1. Information We Collect
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From you directly: name, email, phone number, mailing address, payment details, guest counts, special requests.
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Automatically: IP address, browser type, device information, site activity, cookies.
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Third parties: booking platforms (e.g. Wix, Airbnb), payment processors, analytics tools.
2. How We Use Your Information
We use your information to:
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Process reservations and payments
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Communicate confirmations, updates, and guest support
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Send marketing (only with explicit consent)
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Improve our website and guest experience
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Comply with legal obligations (e.g. tax collection, local rental reporting)
3. Sharing Your Information
We may share information with:
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Service providers (payment processors, analytics, housekeeping, local vendors)
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Legal authorities when required by law (e.g. county public safety or tax audits)
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Third parties only with your explicit consent (e.g., local event organizers or partners)
We do not sell or rent your personal data.
4. Virginia Residents' Rights (VCDPA Compliance)
Under the Virginia Consumer Data Protection Act (effective January 1, 2023), if you're a Virginia resident, you have the right to:
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Access the categories of personal data we collect
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Correct inaccuracies
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Delete your data (subject to contractual or legal retention)
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Restrict processing of your personal data
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Withdraw consent at any time
To exercise these rights, email us at [your email address], and we may request identity verification before responding.
5. Data Security & Retention
We maintain reasonable safeguards to protect your data. However, no system is entirely secure. We retain your data only as long as necessary to fulfill our purposes or comply with applicable law (e.g. tax reporting).
6. Cookies & Tracking
We use cookies and analytics tools to enhance user experience. You may disable cookies in your browser, but it may affect certain features.
7. Children
We do not knowingly collect personal information from children under 18.
8. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this policy periodically. For material changes, we will post a new effective date and notify users as appropriate.
10. Contact Us
If you have questions or requests regarding your personal data, please contact:
Lewis Catherine House
Afton, Virginia
Email: lewiscatherinehouse@gmail.com